Frequently Asked Questions

No Filter Network is compatible with Google Chrome, Safari and Microsoft Edge. 

We recommend Google Chrome on desktop/laptop computers and all Android devices.

We recommend Safari on Apple iPhone and iPad devices.

You can stream from a computer, iOS or Android supported smartphones or tablets. 

To get the best quality stream for your viewers, we recommend streaming from a computer with the following minimum specification:

• At least one Intel Core  i5-4670 CPU, or AMD equivalent
• 4 Gb of RAM/memory
• Operating systems: Windows 10 (or higher), Apple iOS 10 (or higher)

To stream at 1080p resolution we recommend having a minimum upload speed of 5 mb/s. To ensure steady connection while live we recommend setting up a wired internet connection.

If circumstances are such that you have to make do with a less than ideal internet connection for your event, we recommend enabling Low bandwidth mode, to give you, your guests and audience the best possible experience.

If you're having video or audio quality difficulties, it's almost certainly an internet connection issue.

If you can, switch to a higher quality internet connection.

If that's not an option, then navigate to your Settings window and enable Low bandwidth mode. 

In Low bandwidth mode, No Filter Network will protect you, your guests and your audience from the internet connection issues you're experiencing, by stopping sending you the video feeds from your co-hosts and guests.

So, you'll no longer see the videos from your co-hosts or guests, but that means all the bandwidth available on your internet connection will now be focussed on maximising the quality of YOUR video and audio feeds to the other attendees.

Screensharing will not be affected - you can still share your screen or see the screen share if someone else is sharing their screen.

No Filter Network does have a free mobile app for Apple devices - you can find it in the Apple Store HERE!

Yes, it will. However, if you want to deliver a truly professional and high quality video experience to your audience, we highly recommend investing in a high quality USB webcam, or even a video camera, depending on what you want to showcase on your stream. By investing in your gear you can produce higher quality streams, attract more viewers and sell tickets at a higher price.

See our blog post for more details.

Yes, it will. However, if you want to deliver a truly professional and high quality audience experience to your audience, we highly recommend investing in a high quality microphone. Simple USB microphones are inexpensive and easy to use on No Filter Network. These will greatly improve audio quality and make for a much better listening experience for your viewers.

See our blog post for more information.

Please refer to this FAQ for general troubleshooting. If you need further assistance, please Contact Us.

Absolutely! Our web based software allows you to bring on guests from remote locations to stream and record your podcast. Use this as a chance to sell tickets to listeners to get a No Filter Network experience to your show. Interact with viewers or answer questions. You can even bring a viewer into the stream and remove them at your discretion. No Filter Network brings a whole new level of fan interaction to your show! After recording a show you can easily download the MP4 file for post production and distribution.

Yes, you can. If you want to create revenue streams for yourself, though, you should consider charging for tickets and/or enabling your audience to tip you during the live stream.

Yes, your event is ALWAYS recorded and stored for up to 6 months in the Past Streams section of your My Stuff page.

To make your event recording available for people to watch after the event, just enable that in the Event Scheduler and set the Watch price for that recording. You can find events you have generated Watch tickets for in your Vault on your My Stuff page.

Recorded streams can be viewed, for up to 6 months, in the Past Streams section of your My Stuff page within minutes of your show ending. 

You can download your recordings as MP4 files for production and distribution purposes as you see fit. Right-click your stream replay and select 'Save-As' to download your replay.

You can host an event with up to 3 co-hosts and 3 guests (plus a moderator, if you wish).

On the event scheduler page, you can add up to 3 Co-Hosts and 3 guests to your show. The specified co-hosts and guests do not need to purchase tickets to access your show, and can join/exit the event as they wish.

Yes, all hosts, co-hosts and guests must have accounts on No Filter Network.

Currently you can host a show with up to 50,000 viewers!

Yes, you can!

To delete a message from the Chat, simply navigate to that message in the Chat window, click on the user's name and select Delete Chat.

To remove a guest or viewer, open the Hosts window, navigate to their name in the attendee list, click on the 3 dots to the right of their name and select Ban User. When you ban a user, they will be immediately removed from the event and will be unable to rejoin.